Privacy Policy
1. Introduction
PT. Kayra Ombak Grup (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.
2. Data We Collect
We may collect the following information when you interact with our website or services:
Identification: name, surname
Contact: email address, phone number
Booking details: rental dates, equipment type, preferences
Technical data: cookies, IP address, browser type (for analytics purposes)
3. Purpose of Data Collection
Your data is collected for the following purposes:
To process and manage rental requests and bookings
To respond to inquiries and provide customer support
To send updates, promotional offers, or newsletters (if you have consented)
To improve our website and customer experience (via analytics)
4. Cookies
Our website uses cookies (including Google Analytics) to analyze traffic and usage patterns. You may choose to disable cookies in your browser settings.
5. Data Sharing
We do not sell or rent your personal data. Information may only be shared with trusted partners or service providers strictly necessary to deliver our services (e.g., payment processors, booking platforms).
6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes stated above, or as required by Indonesian law.
7. Data Protection
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
In accordance with Indonesian data protection law, you have the right to:
- Access your personal data
- Request corrections or updates
- Withdraw consent for processing (when applicable)
- Request deletion, subject to legal and contractual limitations
9. Contact Us
For any questions or requests regarding your personal data, you can contact us at:
Email: aqualuxkomodo@gmail.com
Phone: +62 811-3926-111
Address: Jalan Raya Canggu No. 75, Kerobokan, Kuta Utara, Bali, Indonesia