Privacy Policy

Effective Date: October 2025
Company: PT. KAYRA OMBAK GRUP
Address: Jalan Raya Canggu No. 75, Kerobokan, Kuta Utara, Bali, Indonesia
Email: contact@aqualux-indonesia.com
Phone: +62 811 3926 111

1. Introduction

At Aqualux Indonesia, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, communicate with us, or enter into a partnership with our company.

By using our website or services, you agree to the terms described in this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

  • Business Information: Company name, contact details, address, and registration information when you engage in a B2B partnership.

  • Communication Data: Emails, phone calls, and messages exchanged with our team.

  • Website Usage Data: Non-personal information such as IP address, browser type, device information, and interaction data collected via cookies or analytics tools.

  • Marketing Preferences: Information you provide when subscribing to our newsletters or updates.



3. How We Use Your Information

Your information is collected to:

  • Respond to partnership inquiries and provide professional support.

  • Manage contracts and communication with business partners.

  • Improve our website, services, and user experience.

  • Send relevant updates, offers, or company information (only with your consent).

  • Comply with applicable legal and regulatory requirements.



4. Data Sharing and Disclosure

We do not sell or rent your information.
We may share data only with:

  • Trusted service providers assisting us in operations (e.g., hosting, analytics, communication tools).

  • Legal authorities, when required by law or to protect our rights.

All partners and service providers are bound by confidentiality obligations.


5. Data Retention

We retain your information only as long as necessary to fulfill the purposes stated above or as required by law.
When data is no longer needed, it is securely deleted or anonymized.


6. Your Rights

Under applicable privacy laws, you have the right to:

  • Access and request a copy of your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent to marketing communications at any time.

To exercise these rights, contact us at contact@aqualux-indonesia.com.


7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
While we strive to ensure maximum security, no electronic system is completely risk-free.


8. Cookies

Our website may use cookies to improve navigation and analyze visitor traffic.
You can modify your browser settings to refuse cookies, but some parts of the site may not function properly as a result.


9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.


10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:


PT. KAYRA OMBAK GRUP
📧 contact@aqualux-indonesia.com
📞 +62 811 3926 111